Sign In Problems:
The most common problem people have signing in are:
- They are not actually registered. When you successfully complete registration, you will receive an email welcoming you to the website. It will also list your user name and password. Save this email or print it out and save it in case you later forget your password or user name. If you did not receive this email, then you are not registered.
- They forgot their user name and/or password. If you forget your user name or password, click this link on the home page: Forgot your password? Retrieve it here » An email will be sent to your listed email address with a link that lets you access your CPSalumni.org account without using your user name or password. Once you are in your account, you will see your user name and can reset your password.
Registration Problems:
The most frustrating problem people have registering is selecting their school:
You must add (at least) one school to your account during registration, but you can't just enter any version of the school's name. It has to be the exact version the website recognizes. To do this correctly, follow these steps:
- On the registration page
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Begin typing the name of your school (slowly), but don't finish it. Just type enough for the auto-complete box to pop up.
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Select your school from the list of schools in the auto-complete box.
- You must select from the auto-complete box for the system to recognize your school.
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If you make a mistake in this process, and get an error message, you will need to re-enter your password in addition to doing steps 1-3 again.
If you encounter difficulty, please do not let yourself get exasperated. You can always call for help Mon-Fri (9-5 cst) at 773-553-3154.